BOOKINGS BY APPOINTMENT ONLY
Greetings to all! I recognize that unforeseen circumstances can arise in anyone's life, and with the aim of maintaining efficiency and fairness for all my valued clients, I have implemented the following policies. Please take a moment to review them attentively.
DEPOSITE
To secure your appointment, a 50% deposit is necessary. Kindly remit your deposit within 24 hours of booking to ensure confirmation of your appointment. Your reservation will be officially confirmed once the deposit has been received.
24-Hour Cancellation Notice
Cancel 24 hours before Get a 50% deposit refund or use it for the next session.
Cancellation, rescheduling, or a missed appointment with less than 24 hours' notice results in a 50% deposit retention. Your understanding is appreciated.
LATE ARRIVALS
We've reserved appointment times just for you. Should you arrive late, your session might be shortened to accommodate those with appointments after yours. In case of tardiness, you'll be responsible for the full session fee, irrespective of the treatment's duration.
NO SHOWS & NO NOTIFICATION
If you forget or intentionally miss your appointment without prior communication, it will be classified as a "no-show," and the 50% deposit will be retained.
AGREEMENT
Sending your deposit signifies your agreement with the terms and conditions of Zhensoul Massage's cancellation policy.
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